Digital Qualitative Interviews



Organised by:

Social Research Association


Dr Karen Lumsden


Advanced (specialised prior knowledge)


Lindsay Adams
E: (preferred method of contact)
T: 0204 551 3864

Venue: Online


This live, online course, at advanced level, will help you get up to speed in conducting interviews online.  It runs in one day and uses Zoom software 


This advanced course provides an overview of the main factors to consider when conducting effective qualitative interviews online using audio visual conferencing. Online qualitative interviews can be a valuable means by which to conduct social research with a range of diverse groups in synchronous and asynchronous ways. The course covers the principles and benefits of online qualitative interviews, and the challenges when interacting with participants virtually. We focus on how to design, conduct and facilitate a synchronous online interview using technologies such as Zoom. Participants are provided with guidance and will practice conducting an online qualitative interview. We will explore strategies for enhancing participation, building rapport, and creating an online presence using verbal and non-verbal communication. This advanced course will benefit researchers who already have a basic understanding of qualitative research methods but are new to conducting qualitative interviews in online settings.


By the end of the workshop, participants will:

  • Understand the practicalities and benefits of conducting qualitative interviews online.
  • Be aware of the main considerations when conducting structured, semi-structured, or unstructured interviews online.
  • Be aware of strategies for building rapport with interviewees in online spaces.
  • Know about of the role of technology on interactions and how to create an online presence
  • Know how to prepare for an online interview.
  • Be able to design and run an online qualitative interview via a practical activity.
  • Be aware of the ethics of online data collection using interviews.


This course includes:

  • The principles and benefits of online qualitative interviews
  • Conducting structured, semi-structured and unstructured interviews online
  • Synchronous online focus groups and voice and video technologies
  • Designing and running your online qualitative interview
  • Strategies for encouraging participation and building rapport with participants
  • How to create an online presence using verbal and non-verbal communication
  • Ethics of online data collection via interview

Who will benefit

This course will benefit those who have experience of qualitative methods, including interviewing, but who wish to explore and practice how to effectively conduct qualitative interviews with a range of participants online.

Learning outcomes

  • A good understanding of the issues involved in conducting qualitative interviews online, rather than face to face
  • Ability to conduct an online interview via small group practical activities.
  • A good understanding of strategies to enhance online communication
  • A good understanding of means of building rapport and trust with interviewees.

Course tutor

Dr Karen Lumsden is Assistant Professor in Criminology at the University of Nottingham and has a PhD in Sociology from the University of Aberdeen. She has over 15 years’ experience teaching qualitative research methods at postgraduate level and to academics and practitioners. This includes courses at the Universities of Aberdeen, Glasgow, Essex, Kingston University, and for the SRA. Karen has also designed and delivered social research methods training for police officers and staff via the East Midlands Policing Academic Collaboration (EMPAC) and for research consultancies. She has authored a number of academic books and journal articles on qualitative research methods.



£220 - Members for SRA pay £165

Website and registration:




Qualitative Interviewing

Related publications and presentations:

Qualitative Interviewing

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