Accessibility Statement

This accessibility statement applies to the National Centre for Research Methods website comprising the main site https://www.ncrm.ac.uk and the ReStore repository http://www.restore.ac.uk

This website is run by the National Centre for Research Methods (NCRM) at the University of Southampton. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts

zoom in up to 200% without the text spilling off the screen

navigate most of the website using just a keyboard

navigate most of the website using speech recognition software

listen to most of the website using a screen reader (including the most recent version of NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand, although the site contains much archived specialist academic content that was not authored by ourselves

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible.  Many of the remaining issues relate to the templates used in our current website, which was initially developed in 2014 and which we are working to completely replace during the autumn of 2020.

some linked images do not have alternative text, although text-based links are also provided

some text will not reflow in a single column when you change the size of the browser window

zooming in excess of 200% may some cause text to spill off the screen

most older PDF documents are not fully accessible to screen reader software

you cannot skip to the main content when using a screen reader

We host archived research methods resources which pre-date modern web accessibility standards.  This applies especially to the ReStore repository, which is an archive of externally-created websites dating from before 2014 which are no longer updated.  Our publications database contains academic publications dating back to 2004. 

 

Feedback and contact information

If you need information on this website in a different format please contact us by:

email info@ncrm.ac.uk

phone 02380 594539 (not available while we are working remotely due  to COVID-19 restrictions)

We’ll consider your request and get back to you in 10 working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by one of the means listed above.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

 

NCRM is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

 

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content)

There are some page elements which do not have a contrast ratio of at least 4.5:1.  This fails WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum))

There are some missing form labels. This fails WCAG 2.1 success criterion 1.3.5 (Identify Input Purpose)

It is not currently possible to skip to main content using the current site templates. This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks)

The default human language of each Web page cannot always be determined. This fails WCAG 2.1 success criterion 3.1.1 (Language of Page)

We are currently building a new website which will address these accessibility issues, using completely new visual branding and page templates.

 

Disproportionate burden

Audio podcasts do not have a text alternative. This fails WCAG 2.1 success criterion 1.2.1 Audio-only and Video-only (Prerecorded)

Transcripts are available for our videos, but they do not include additional audio description to describe important visual details that cannot be understood from the main soundtrack alone.  This fails WCAG 2.1 success criterion 1.2.5 Audio Description (Prerecorded)

We’ve assessed the cost of fixing these issues within the current website, but we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations as we would need to re-create much of the historical series.

We intend to identify the most heavily-used content by reference to website analytics and prioritise the most-used resources for which upgrading is still possible.  We will ensure that our new audio and video content meets these criteria.

 

Content that’s not within the scope of the accessibility regulations

Our website includes a collection of online resources and publications about research methods, built up since NCRM was founded in 2004.  This applies especially to the ReStore repository, which is an archive of externally-created websites dating from before 2014 which are no longer updated.  Our publications database contains academic publications dating back to 2004.  Much of this material continues to be of methodological interest we continue to make it available in its original form as a contribution to the research methods literature.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix archived publications held within our Publications database or the ReStore respository.

Any new PDFs or Word documents we publish will meet accessibility standards.

 

What we’re doing to improve accessibility

Our current website templates date from 2014.  We are currently building an entirely new website which will be published in the autumn of 2020.  The new site uses entirely new visual branding and page templates which will address many of the accessibility issues identified here, including navigability, support for assistive technologies and performance on different device types.  As we build and test the new site we aim to continually improve site accessibility and when we release the new website we will publish a revised and updated version of this statement. 

 

Preparation of this accessibility statement

This statement was prepared on 17 September 2020. 

This website was tested during September 2020 by our internal team. We have sampled pages and documents of all the principal types, including the homepage, main section pages, content pages, images, video and audio content, interactive forms, PDF documents, navigation and site search functionality, contact information, legal information and this accessibility statement.  We have tested these pages using NVDA and VoiceOver accessibility software, Windows and IoS accessibility options, keyboard navigation and by using the WAVE accessibility tool.  Our new website will overcome most of the generic accessibility issues encountered on the current site.